In order to gather information about the adoption and use of Investing in Volunteers, the researchers carried out semi-structured face to face interviews with Volunteer Managers and senior staff from nine organizations using the Investing in Volunteers Standard. This report also addresses the context in which the study took place. The development of the "quality movement" in the U, and the increased interest in, and use of, quality systems in the voluntary and community sector. The findings from this study include, anticipated benefits of the program, the challenges of working towards Investing in Volunteers and critical success factors.

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ImpactofInvestinginVolunteers.pdf	159.89 KB