Regular swearing at work can help boost team
spirit among staff, allowing them to express better their feelings as well as
develop social relationships, according to a study by researchers.
Yehuda Baruch, a professor of
management at the University
of East Anglia, and
graduate Stuart Jenkins studied the use of profanity in the workplace and
assessed its implications for managers.
They assessed that swearing would
become more common as traditional taboos are broken down but the key appeared
to be knowing when such language was appropriate and when to turn to blind eye.
The pair said swearing in front of senior staff or customers should be
seriously discouraged or banned, but in other circumstances it helped foster
solidarity among employees and express frustration, stress or other feelings.
The study, "Swearing at
Work and Permissive Leadership Culture: When Anti-Social Becomes Social and
Incivility is Acceptable,” is published in the latest issue of the Leadership and Organisational Development
Journal.